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Privacy Policy

Because your privacy is important to us, ToyWorld is committed to maintaining the trust and confidence of our customers and visitors to our web site. In particular, we want you to know that ToyWorld is not in the business of selling or renting individuals' personal data to other companies for marketing purposes. In this Privacy Policy we provide detailed information on when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.

OUR COMMITMENT TO PRIVACY

All of the statistical information we compile on our web site Personal information means any information that may be used to identify you, such as, your name, title, phone number, email address, or mailing address. All the statistical information we compile for your web site and personal information that we collect about you is considered confidential. This information is protected by usernames and passwords.

You should keep your password and user name confidential. We have implemented Payment card industry standard security mechanisms to protect this information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Examples include limited access, firewalls and SSL encryption to protect transmission of data. ToyWorld software and hardware are configured to provide effective security.

In general, you can browse our web site without giving us any personal information. We use numerous best of breed applications, to analyze traffic to this web site in order to understand our customer's and visitor's needs and to continually improve our site for them. Our applications collect only anonymous, aggregate statistics. For example, we do not tie a specific visit to a specific IP address.

If you want to subscribe to one of our newsletters, we ask you to simply provide your email address. In that case, we use your email address only in connection with providing you the newsletter and for no other purpose.

Additional activities on our site require you to be registered - for example, to read a white paper, download a trial or register for an event. As part of the registration process, we ask you to create a ToyWorld account where we collect additional personal information. We use that information for several general purposes: to tell you about products, seminars and services if you so request; to fulfill your request; to contact you if we need to obtain or provide additional information; to verify the accuracy of our records; or to contact you regarding customer satisfaction surveys.

Some activities require additional personal information besides your ToyWorld account. For example, to fulfill online orders for products, support, and training, we require you to enter credit card information, and you have the option to provide a separate shipping address.

THE INFORMATION WE COLLECT

The types of personal information collected at these pages are primarily focused upon a newsletter subscription or ToyWorld product purchases. For example, Name, Address Phone number, Credit card / Debit card Information.

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the gift recipient, you will need to submit the recipients address. In this circumstance, the types of information collected are: name, shipping address, phone number.

ToyWorld sometimes hires vendor companies to provide limited services on our behalf, including packaging, mailing and delivering items, sending postal mail, providing technical support, and processing event registrations. In addition, we may use third party information or technology in our products and disclose customer information to such third parties solely for the purposes of fulfillment, support, or audit by such third parties.  ToyWorld and its offices and subsidiaries are governed by this Privacy Policy and will use your personal information only as set forth in this policy. At your request, we can provide you with data protection details of the countries relevant to you.

THE WAY WE USE THE INFORMATION

We use the information you provide about yourself when placing an order only to complete that order. We do not share that information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer email we receive. Such addresses are not used for any other purposes and are not shared with outside parties. You can register with our website if you would like to receive our catalog, newsletter, as well as our new products, resource updates and services. Information you submit will not be used for this purpose unless you complete the registration process.

OUR COMMITMENT TO DATA SECURITY

When you submit any form on toyworldgroup.com, we use a secure server. The secure server software (SSL) helps protect your information as it travels over the Internet by encrypting that information before it is sent to us. We have also implemented Payment Card Industry -standard security mechanisms and procedures to protect data from loss, misuse and unauthorized access, disclosure, alteration and destruction.

YOUR CONSENT

By using our web site, you consent to the collection and use of the information you provide to us as outlined in this Privacy Policy. We may change this Privacy Policy from time to time and without notice. If we change our Privacy Policy, we will publish those changes on this page.

If you have any questions or concerns about our collection, use or disclosure of your personal information, please email at toyshouse@africaonline.co.ke. For more information about this site or your visit, please email us at toyshouse@africaonline.co.ke

ToyWorld may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary in connection with a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all or a portion of a business of ToyWorld and/or its subsidiaries or to (1) conform to legal requirements or comply with legal process served on ToyWorld, or this web site; (2) protect and defend the rights or property of ToyWorld and this web site; (3) enforce its agreements with you, or (4) act in urgent circumstances to protect personal safety or the public.

CHILDREN AND PRIVACY

Protecting the privacy of the very young is crucial, and especially important For that reason we never collect or maintain any verified information at our website from anyone that we actually know is under 18, ToyWorld does not knowingly solicit personal information from children under the age of 18.

USE OF COOKIES AND OTHER DATA COLLECTION METHODS

A cookie is a small text file containing information that a web site transfers to your computer's hard disk for record-keeping purposes. Cookies allow us to analyze our site traffic patterns and to provide a user-friendly ToyWorld registration and log-in process. A cookie cannot give us access to your computer or to information beyond what you provide to us. Most web browsers automatically accept cookies; consult your browser's manual or online help if you want information on restricting or disabling the browser's handling of cookies. If you disable cookies, you can still view the publicly available information on our web site, but you will not be able to take advantage of offers or activities requiring a ToyWorld account, which includes online sales, educational resources, and accessing customer-only support areas. If are using a shared computer and you have cookies turned on, be sure to log off when you finish.

OPTING OUT

Individuals may opt-out of receiving future marketing e-mailings from ToyWorld on Demand. To remove your name from our e-mail list, please go to toyworldgroup.com or toyshouse@africaonline.co.ke

Because emails are necessary to adequately provide our services, customers cannot opt-out of receiving administrative communications related to their accounts. Such e-mail may include confirmation of a registration or purchase or communication during the sales or support process.

LINKS TO OTHER WEBSITES

Our web site may contain links to information on other web sites. We do not have any control over these other web sites, and therefore we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, consult that site's privacy statement.

HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION

You can access all of your identifiable information that we collect online and maintain by utilizing our online tools, your user credentials, contacting online support through toyshouse@africaonline.co.ke or by telephone at +254 728 537 022. We incorporate these procedures to ensure the greatest efficiency to better safeguard your information. You can remove your or correct factual errors in your personally identifiable information by sending us a request that credibly demonstrates errors. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.